A project’s account management is a science that has four elements; one is profitability management which is the first and the most important element. This ensures that each of the sales representatives has a clear understanding about the management of profitability. The second element is the account relationship selection wherein the selection of relationship can either make or break an account’s profitability.

Relationship ranges from the partnerships within customers to the management of product flow. The art of selling relationship is to really have knowledge and understand where each of the relationship within a project will end up, and to guide in a systematic way each account into its most profitable buyer and supplier relationship. The third element is the path of product migration. The products and services of most companies are structured in such a way that the migration paths are clear and thus deepening the account relationship. Other companies are structured naturally which leads on one sale to another sale. The sales representative must work in a process that is well structured and not simply selling products in an unmanaged way.

The fourth and the final element is account planning. The objective of account planning is for the sales representatives wisely manage the decision making process of the account. The focus of an effective account plan is to position the account for stronger sales to continue. Account plans that are well conceived offers a basis for measuring the progress of the project, coaching, analyzing, and solving particular problems.


Project quality management plan is a series of planned activities right at the start of the
project. This helps attain the quality in the project. One of the main purposes of project
quality management plan is to identify the tasks that carries the products and at the same
time satisfying your client’s quality expectations. The tasks are actually based on the
excellent standards that are placed by the organization.

Project quality management plan recognizes which of the quality standards are applicable
to your project. This will also identify how you will be able satisfy your customers. It
also consists of the execution of quality events by using various tools such as checklists,
templates and other standards.

The project quality management plan must be written well. It must include the objectives
to give the project managers and staff an trouble-free access to the requirements. The
procedures and standards will make it more available to your team.
These are the elements that will help you in creating your project quality management
1. First you have to describe the management responsibility of the stakeholders.
2. Documented quality management system is very important because it deals with
the existing procedures and processes of the organization that has been used
3. Design control identifies the design changes and design review of requirements.
4. Document control is equally needed in this procedure to control and manage the
documents on every project stage.
5. Purchasing defines the quality requirements and quality control of getting the
services of subcontractors.
These are just some of the elements that are needed to be considered in any project
quality management plan. This also includes Inspection Testing, Nonconformance,
Corrective Actions, Quality Records, Quality Audits and Training.

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