Experts in shared services technologies, customer relations, employee engagement, and quality assurance form the foundation for a center of excellence within a shared service centre.


Using shared services payroll often implements web based services that allow you to self-service yourself in many aspects. If you work for a nonprofit or service organization, it may be easy to help people find the deeper meaning in their work. A shared service is a capability that is centralized within your organization or group. Customer service metrics are KPIs that give you a clear idea of the contribution your services organization is making to the overall progress of your company.

Want to check how your HR Shared Service Center Processes are performing? You don’t know what you don’t know. Find out with our HR Shared Service Center Self Assessment Toolkit: