Incident Management ITILIncident Management ITIL and ITIL Foundation Prep – Must have for self study and those on a budget

Incident Management ITIL : The book and corresponding online course were all I needed to study and pass the ITIL Foundation test. However this is not a simple test-prep book. The kit takes you through all the concepts with decent detail and passes on a good understanding of the principals processes and interconnectivities (lifecycle) of Service Management. This is a must read if you are self studying and is by far the best bang for the buck for those of you with a limited training budget or are self-financing your professional growth!

The Chief (VA United States)

Learn more about Incident Management ITIL:

ITIL Foundation Complete Certification Kit – Fourth Edition: Study Guide eBook and Online Course

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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.

With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.

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Incident Management ITIL and ITIL Foundation Complete Certification Kit CSME Accredited

Incident Management ITIL and ITIL Foundation Complete Certification Kit CSME Accredited

Incident Management ITIL and ITIL Foundation Complete Certification Kit Loyalist Accredited

Incident Management ITIL and ITIL Foundation Complete Certification Kit Loyalist Accredited

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