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ITIL was a major contributor to the development of ISO/IEC 20000, in that its major processes have been adopted entirely, and augmented by a few key management processes.

 

 

What is ITIL?

 

ITIL provides ëprovení best practices in IT Service Management (ITSM), derived from public and private sector experts world-wide.

Currently, the core publications in ITIL are Service Support; Service Delivery; ICT Infrastructure Management; Application Management; Security

Read more about Is ITIL : < o:p > < o:p > < span > <….:

Accredited ITIL Foundation, Intermediate and Expert Certifications

Accredited ITIL Foundation, Intermediate and Expert Certifications, Learn more about ITIL HERE:

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