ISO 9001 is one of the standards in the ISO 9000 family maintained by the International Organization for Standardization (ISO). It is a series of documents that define the requirements for quality management and assurance standards for an organization with business processes that range from design and development to production and delivery. Some of these requirements include monitoring procedures to ensure effectiveness, keeping adequate records, facilitating continual improvement and checking output for possible defects.

ISO 9001 can be applied to any organization to achieve quality standards that are respected and recognized throughout the world. Once an organization has been audited and certified in conformance with ISO 9001, it can then be recognized as ISO 9001 registered or ISO 9001 certified. But then again, this does not mean that every product or service that this organization offers is of superior or decent quality. Instead, ISO 9001 certification is just a proof that the organization is committed or engaged to adhering with the standards as prescribed by ISO. Nevertheless, getting an ISO 9001 certification is a good marketing strategy for most companies as they consistently develop products to meet customers expectations.

Indeed, ISO 9001 is important in promoting quality work on every level within the organization. Though these standards do not dictate how quality work can be done, still these lay down the foundation on what has to be achieved in taking a systematic approach to managing business processes. This just goes to show how critical it is for an organization to develop and implement a quality management system that actually works.

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