ISO9000 and ITIL®
ISO9000 and ITIL® go hand in hand when the aim is to achieve quality management in IT services. Most of the IT consultants believe that ISO9000 and ITIL® relationship is deeper than just implementation of a few standards. In fact ITIL® implementation can help your organization is attaining the ISO9000 certification much faster. Both these sets of standards put into practice the desired and mandatory levels of quality in IT to graduate it to the next level from merely being a technical support.
ISO9000 and ITIL® provide guidance to organizations that are willing to implement quality management system for IT, conforming to the international standards and implementation framework. Both these standards govern the design/ development, production and installation of best practices of IT service management.