Arrange that your organization provides organization management with consultative support in controlling and/or enhancing processes and systems in compliance with policies and regulations focused on SOX, SOC and other regulatory guidance.

More Uses of the IT Operations Toolkit:

  • Lead: engage with stakeholders across all levels and introduce massive technology changes in a non tech organization while getting the buy in from everyone.
  • Oversee: research relevant it and is regulatory, compliance and audit trends across healthcare, business, competition and regulatory environments; recommends strategy adjustments.
  • Be accountable for engaging with development, infrastructure, security and IT Operations teams at a the partner and identifying repeatable patterns and architectures for cloud migration.
  • Oversee: work closely with the project management team and track the status of it system design projects through the planning, development, modification, maintenance, and evaluation phases of the project.
  • Support it ops throughout the audit process from pre audit preparedness activities to post audit meetings in gathering information, reporting result and recommending process improvement actions.
  • Standardize: service applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational risk.
  • Coordinate: work closely with the IT Operations team to develop procedures, standards and processes for the monitoring and support of your organizations infrastructure.
  • Govern: work closely with all it teams and business groups to manage customer satisfaction and direct investigation and remediation of service level breakdowns.
  • Identify key industry technologies and trends for IT (cloud based services, network security, servers, storage, and cybersecurity) and implement solutions to support your organization.
  • Collaborate with it and business senior leadership to assure transparent communication, recovery plans in the time of crisis and postmortem results with preventive measures.
  • Ensure you build broad subject matter expertise across cloud computing, infrastructure, IT Operations, applications, enterprise architecture, data management, and cloud governance models.
  • Support it leaders with controls remediation plans and it process improvement and remediation activities to meet stringent regulatory and audit requirements.
  • Develop, implement and manage reporting of IT metrics and Service Level Agreements that effectively measure team and vendor performance and are in line with the needs of the business.
  • Assure high reliability and availability of enterprise infrastructure systems by enforcing adherence to processes and standards; maximize productivity through useful tools and resources.
  • Ensure your organization leads in efforts to design, maintain and support customer/organizational data through disk encryption management, network storage, desktop backup, and security permissions.
  • Drive: proactively monitor and assess systems for utilization, capacity, and functionality, and provide timely response and resolution to system generated alerts.
  • Be accountable for monitoring and escalating problems to appropriate management levels and accurately communicates pertinent details and information to ensure timely resolution.
  • Provide technical management and leadership to establish best practices for the reliable delivery of high quality, scalable solutions for hardware and infrastructure.
  • Ensure you control organization costs, and introduce tactical initiatives to address theft and other losses, and oversee the preparation of timely and accurate financial performance reports.
  • Pilot: proactively monitor system performance and identify operational improvements, in ensuring smooth and consistent customer and business partner delivery.
  • Pilot: typical customers are organization end users and various functional areas as supply chain, research and development, marketing, finance, your organization, or your organization.
  • Be accountable for improving IT Operations and processes by proactively identifying, researching and recommending new solutions and technology that best fit your organizations needs.
  • Make sure that your organization contributes to application development project plans; approve scope of work, time and cost estimates, resource allocation, and identification of critical path activities and dependencies.
  • Perform regular licensing audits on all IT managed systems and manage the process of ensuring that all systems have the appropriate level of licensing.
  • Cultivate professional development of direct reports and facilitate opportunities for training in technical skills, leadership, project management and creative problem solving.


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