The
IT service management forums put the problems and issues facing the industry on
a common platform. And they try to resolve these issues through discussion or
any suitable way. There is a forum called ITSMF International. It’s like an
apex body of IT service management industry globally. The ITSMF is represented
through its chapters (like branches) in various countries. Through their
website, they keep in touch with all the chapters. They also have their
newsletter.

 

The
IT Service management forums offer various ITIL® certifications and trainings.
One can find the best practices in IT services management on the forum website.
Forums such as ITIL® People Discussion Forum also try to build a suitable
knowledge base. Then there is an ‘Outsourcing Management Community’. They try
to leverage the networking potential within the IT services domain. They
provide database and directories of service providers and other beneficiaries.
One can register with these forums and exchange ideas and tips.

 

Sometimes
these IT service management forums lobby with the government for their demands.
In that sense they act as an industry body. The IT service management forums
can help the upcoming entrepreneurs by providing seed capital. They can act as
a concept incubator as well. The forums organize IT service management meets.
People attend these meets to communicate with the industry insiders and have an
outlook of the entire industry.

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