In
recent years, many IT companies have been forced to implement IT service
management concepts and methodologies. The main reason of the implementations
is the increased competition that is currently being witnessed in the IT
industry. Although the implementations help in increasing efficiency and
reducing operational costs, it is often noticed that customers demand
documented proof before conducting business with a particular IT company. As
such, IT companies need to have the necessary documents that will help in
getting the trust and confidence of customers. In the IT industry, companies
can achieve the above stated purpose if they acquire the IT service management
foundation certificate. However, getting the IT service management foundation
certificate is not easy because for getting the certification, the
implementations will have to cover all the related aspects such as change
management, service process re-engineering, cultural change programs,
project/program management, interim management, tool selection, implementation
and integration.

 

The
IT service management foundation certificate provides a conclusive proof of the
fact that all the best practices have been followed while implementing IT
service management concepts and methodologies across all the functional
departments of the organization. The certification is also evidence of the
company’s professionalism and of the fact that products and services offered by
the company will be of high quality.

 

 

 

 

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