ITIL® Beginners Guide
ITIL® toolkit acts as the ITIL® beginner’s guide. The comprehensive guide explains the management model, its history, implementation and the various processes and disciplines. You can purchase or download this beginner’s guide to acquaint yourself with the various ITIL® processes and their benefits. This ITIL® beginners guide also prepares you for the ITIL® foundation certificate examination. The beginners guide can be used as your study guide for the foundation examination.
The Art of service is dedicated to ITIL® service management, training and consultancy and we offer you a toolkit that includes all the items required for building an ITIL® framework for your organization. The toolkit mainly contains a series of resources that explain the ITIL® process in an easy and simple way. The ITIL® beginners guide and various other products and services are available at our online store.