The ITIL™ Framework describes a multiple set of world’s best practice processes. As an ITIL Certified Trainer you will have passed the IT Service Management – Managers certificate.
This certificate gives the certified trainer the pre-requisite theory knowledge to teach (Foundations, Practitioners and Managers levels). OF course, the theory knowledge does not review the true teaching ability of the person involved.
This is where the individual needs to have the maturity to understand that training is actually an acquired skill. ITIL is a globally accepted set of 10 processes that describe the effective and efficient management of IT environments.
An industry of training, education and consultancy has been built around the framework. Want to find out more about ITIL Certified Trainer: ITIL Exams ITIL Books & CD Licensing ITIL Documentation ITIL Downloads ITIL Online Education ITIL Toolkit E-mail us for ITIL In House Education and Learning options E-mail us for ITIL Consulting Services
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