Dutch companies have long understood the benefits that a structured IT management framework like ITIL can deliver to the bottom line. The ITIL HelpDesk definition sought by Dutch CV companies is a classic example of businesses that may have or need a HelpDesk/Service Desk in place that is pre-defined.
The Service Desk function within the ITIL framework provides Dutch CV businesses with clear guideline and thought provoking ideas regarding the structure of the HelpDesk. The delivery of leading class service is now a differentiator used by Dutch CV’s looking for the competitive edge.
The provision of a high quality ITIL helpdesk (service desk) allows these organizations to ensure it can respond to customers and business needs quickly and efficiently. Want to find out more about the ITIL and HelpDesk: ITIL Exams ITIL Books & CD Licensing ITIL Documentation ITIL Downloads ITIL Online Education ITIL Toolkit E-mail us for ITIL In House Education and Learning options E-mail us for ITIL Consulting Services
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