ITIL Certification Exin : I just completed the ITIL Foundation Training. I thought the book was good and the on-line training followed right along. It was easy to follow and covered the material for the Founcation certification. There are some typo problems and formatting problems both in the book and the on-line training but nothing major. I felt that the value was excellent for what I wanted which was a basic overview in order to pass the foundation exam.
C. Nordstrom (California)
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