ITIL Certification Requirements : I bought this book as prep for my exam to the ITIL foundation certificate. I found the online material to be a great as it takes you step by step in laying the foundation of ITIL concepts. The book is concise and targeted for the foundation exam. I would love to see the book to be a bit easier to read in future revisions as it jumps from one chapter to other. However the online material makes for any lacking on the book’s part. A definite recommend to my peers.
Manoj Tiwary mtiwary01 (Canada)
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