ITIL Course Content : The book alone is an excellent resource for learning ITIL at a foundation level and prep for the certification test. The online eLearning resources really help to reinforce the material. Very evident that this program is thought out and structured in a manner to ensure you learn IT Service Management’s priciples and general processes in an engaging and effective manner.
Dana D. Corey (Tacoma WA USA)
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About The Art of Service – learn more about ITIL Course Content
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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