ITIL Expert Certification : I just received the book yesterday and am starting to read it. Will update with more comments on it later.
Rajesh Nair (TX USA)
Learn more about ITIL Expert Certification:
About The Art of Service – learn more about ITIL Expert Certification
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com