ITIL Foundation Latest Version : I bought this book a couple of months ago. I’ve already read through it and worked through the online materials. I’ve already done a few mock tests and feel confident to book my exam. I’ll probably book my exam this week and just run back over the online materials for revision. There’s also a good sized online comunity on their web site. Some users will find this interaction with others helpful. Anyone who already works in IT Support or Systems development will recognise a lot of the concepts detailed on the course. But I think its good to have your experience brought together as a formal qualification. I would definitely reccomend this as a purchase.
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