Many organizations are looking to implement ITIL version 3, as a way to improve the structure and quality of the business. This document describes the contents of the ITIL v3 Starter Kit.
The information found within the toolkit is based on the ITIL Version 3 framework, specifically the phases, processes, functions, concepts and terminology that is found within the Service Lifecycle. The Toolkit is designed to answer a lot of the questions that the ITIL v3 framework raises and provides you with useful guides, templates and essential, but simple assessments. The supporting documents and assessments will help you identify the areas within your organization that require the most activity in terms of change and improvement. Presentations can be used to educate or be used as the basis for management presentations or when making business cases for implementation. The additional information and bonus resources will enable you to improve your organizations ITIL framework understanding and knowledge base. The toolkit serves to act as a starting point.
It will give you a clear path to travel.
It is designed to be a valuable source of information and activities. The ITIL v3 Starter kit: Flows logically, Is scalable, Provides presentations, templates and documents, Saves you time. Step 1 Start by reviewing: Presentation 1: ITIL Service Management Practices Executive Overview This presentation provides a detailed and comprehensive introduction to the benefits and details of the ITIL Version 3 framework.
Read more about ITIL Framework : The additional information and bonus resources will enable you to….: