ITIL Fundation V3 : I’ve been recently attempting to take my employer’s in company ITIL training and the course is verbose confusing and is spoken too quickly. To try and supplement my training I purchased the complete certification kit from the art of service. The kit consists of a study guide with access to an online course. This is an ideal way of learning the material as not only are you learning visually and audibly through the online course but you have the manual as a reference as well. The instructor has a delightful Australian accent which makes you want to listen due to his enthusiasm and intonation. The chapters are not overly long and you are quizzed after each chapter. The quizzes are online like the real course and your scores are tracked for your reference. I prefer this course enthusiastically over the one provided by my company. 2 Thumbs up!
J. R. Siskind (Miami FL USA)
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