ITIL® Helpdesk

ITIL® Helpdesk is one of the components of ITIL® Service Support. Helpdesk is integral part of service management and ITIL® is the set of standards and best practices for IT based service management. Therefore ITIL® Helpdesk software implements the best service support features that help an organization attain higher client satisfaction.

The classic example of how ITIL® Helpdesk can help businesses that require a pre-defined Help Desk/Service Desk is that of the Dutch CV companies that have successfully implemented ITIL® helpdesk within their business domain.

ITIL® helpdesk ensures that your organization responds to the customers and the business requirements quickly and efficiently. It automates the client support process and thus helps in reducing the cost of operation. Moreover, ITIL® helpdesk will give a proactive client oriented approach that will save your organization from losses due to inefficiencies.

 

Categories: News

Related Posts

News

ITIL PREDICTIVE ANALYTICS REPORT

  This ITIL report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest. The Predictive Analytics Scores below – ordered Read more…

News

Cybersecurity PREDICTIVE ANALYTICS REPORT

Read online and subscribe to Predictive Analytics Email Updates HERE You can have a say in which analytics you need in which timeframe: simply add your (anonymous) need to the list at https://theartofservice.com/predictive-analytics-topics-reports-urgency and we Read more…

News

Storage Technologies PREDICTIVE ANALYTICS REPORT

  This Storage Technologies report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest. This predictive analytics evaluates 36 storage-related Read more…