ITIL® Infrastructure Library

ITIL® Infrastructure Library is a complete set of comprehensive codes of best practices that are directed to be used in IT service management. These codes have to be consistent and coherent to suit the needs and structure of the industry.

ITIL® Infrastructure library is developed by the Central Computer and Telecommunication Agency (CCTA) in the United Kingdom. Today this organization is popularly known as OGC (Office of Government Commerce). The objective behind the development of ITIL® was to promote business effectiveness and solve the organizational demands. The ultimate goal is to increase the profit of the company and reduce the cost of production.

In an ITIL® Infrastructure Library there are a set of specifics purposes that are adopted by any company according to their convenience. It is determined through experience that application of all the processes at once is more beneficial than applying separate practices.

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