ITIL intermediate course : Before buying this book ITIL might as well have been written in a foreign language I did not understand the concepts and nothing was sinking in. The book comes with online video tutorials and this explains everything so much so that I passed first time 36 out of 40.
Learn more about ITIL intermediate course:
About The Art of Service – learn more about ITIL intermediate course
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com