ITIL intermediate level certification : I needed a quick intro to ITIL. The online courses were a good start. The presentations were easy to understand and got points across quickly. I’ve only used the book as a reference so far refreshing my memory on a particular topic but it seems to do this quickly as well. I plan to try some of this publisher’s more in-depth books when I’m ready to learn more of the details of ITIL.
Keith B (Chandler AZ)
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About The Art of Service – learn more about ITIL intermediate level certification
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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