ITILITIL : Many technical implementations are supported by service delivery functions such….

Other specific documentation that is essential for effective secure operation of a  gateway/CDS includes: · · · · work instructions or procedures detailing proper completion of tasks? incident detection strategy? incident response plans and procedures? a security Calendar to schedule periodic security related tasks? and UNCLASSIFIED (RECLASSIFY after first entry)  © Commonwealth of Australia 2009  Page | 17  UNCLASSIFIED (RECLASSIFY after first entry)  Gateway/CDS Information Security Assessment Guide  · an audit program.  In addition to the above documentation the assessor will be looking for the gateway/CDS to  be included in normal service delivery practices such as change and configuration  management, capacity planning, incident and problem management all of which enables  efficient, effective and secure service delivery management.  The assessor will also look to ensure that the documentation is accessible for all that need it  and is reviewed and updated regularly or when changes to the gateway/CDS occur.  Many technical implementations are supported by service delivery functions such as a  number of the ITIL practices.  The assessor will also review key service components  including Change & Configuration management documentation and operation along with  incident and problem management records.  Requirements  Assessment  Effective  Partially Effective  Not Effective  ISM Reference  Privileged Access  Event Logging & Auditing  Proactive Security Audits  Comments:  Data Import & Export  Comments:  Effective  Partially Effective  Not Effective 

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ITIL - ITIL : Many technical implementations are supported by service delivery functions such….

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