ITIL® Post Implementation Review
There are various stages that determine the success of any organization using ITIL®, especially in the management section. Many companies believe that effective Planning and accurate Implementation is all they require but what is even more important is ITIL® post implementation review.
How will you know about the effect of the process and structure unless you review it under different parameters? ITIL® post implementation review is included in the guidelines offered by OGC. ITIL® framework is of different significance to different companies as far as implementation is concerned. Therefore a review is must to ensure that the plan is working. ITIL® Service Management is one area that requires constant check and amendments. ITIL® post implementation reviews help in determining the strength and weakness that can be further modified to augment the effect.
This process gives the analysts and planners an idea that how the next plan may be different from the existing plan.