ITIL Practice Test : At first I thought this is like any other book/online course but I was wrong. This book has been composed in very easy to follow manner with right level of detail & content. It creates a good balance between what is needed for the test (from syllabus angle) and the overall objective of learning ITIL foundation concepts. I would highly recommend the book. I read it over a period of 8 days (while doing a full time job too) and followed to online course. I passed the exam confidently and easily. Thanks The Art of Service Team
S. Rattan Satya (NY USA)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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