To be a distinguished professional in the field of Information Technology Infrastructure Library or ITIL®, one must take up training courses to have a working knowledge about the basic concepts of ITIL®, as well as an in-depth understanding about its processes and functions. However, you need to achieve first an ITIL® certification by taking up ITIL® quizzes or exams on recognized centers. This is one of the biggest challenges that you have to take, aside from deciding on what career level you will aspire in the future.

The ITIL® quiz/exam usually comes in a simplified multiple choice format wherein the candidate should select the best possible answer on the question presented. The level of toughness depends on the certification level that you are applying for. More often than not, every candidate receives the result paper and certificate within four weeks after the examination session. There is no limit to the number of times you can retake the ITIL® quiz/exam if ever you failed to get a passing score.
 
Many people are considering taking up ITIL® training courses mainly because of career and personal development reasons. If one is considering a change of career path, ITIL® certification is needed since most advertised job postings require it as a pre-requisite, if not an extra qualification that will put your resume on top of the pile. To acquire basic knowledge about ITIL®, there are a lot of training manuals available for you to read. However, it is still the best option to attend an accredited training course for intermediate or diploma levels.

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