ITIL Release Management : Figured after previously reading a couple of ITIL books I’d at least get the ITIL Foundation Certification. Did some Internet research and decided on the Study Guide and Online Course. So far so good. Very organized with excellent real life examples to reinforce the points. Nice use of repetitive reinforcement without being monotonous. Actually feels like I am absorbing the material. Of course the proof is in the pudding. I plan on taking the exam mid July. I do feel after going through this inexpensive program I will be prepared. TTM –
The Technology Manager – TTM – (DC Metro)
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