ITIL Service Delivery : This book gives you exactly what you need to know in order to pass the foundation exam. Other than a few misspellings I thought it was very good. In addition to this book I recommend writing each knowledge area on a post-it and then practice putting them in order.
William Delong wvu-fan (Mason OH United States)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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