ITIL Service Management Certification and This book will certainly help you pass the ITIL Foundation Exam…
ITIL Service Management Certification : I did the online course and read this book twice. Took me around 20-30 hours. I took and passed the exam today. There are around 160 sample questions in this book and online course combined. The questions in the actual exam were very similar but not the same. However with the understanding gained by reading this book I finished the exam in 20 minutes scoring 85%. This book and online course will prepare you for the exam 100%. Good Luck.
Good Parent (Richmond VA USA)
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