ITIL Service Management FrameworkITIL Service Management Framework and Good book and Fabulous online material..!!!

ITIL Service Management Framework : The book is very simple and easy to understand provided you have gone through the online material. The online material is fabulous..!! There is a single scenario used in the book (as example) to demostrate all the 5 stages of IT Service lifecycle – which is great! However I felt without referring the online material the book would have been little difficult to follow.

Parimal Bhatia PB (India)

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ITIL Foundation Complete Certification Kit – Fourth Edition: Study Guide eBook and Online Course

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ITIL Service Management Framework and ITIL Foundation Complete Certification Kit CSME Accredited

ITIL Service Management Framework and ITIL Foundation Complete Certification Kit CSME Accredited

ITIL Service Management Framework and ITIL Foundation Complete Certification Kit Loyalist Accredited

ITIL Service Management Framework and ITIL Foundation Complete Certification Kit Loyalist Accredited

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