ITIL Service Management LifecycleITIL Service Management Lifecycle and Comprehensive guide

ITIL Service Management Lifecycle : I found the ITIL Complete Certification Kit a thorough and easy-to-understand overview of the ITIL Foundation concepts. Each concept is broken down with plenty of examples and real-world illustrations. Having the on-line course was a great bonus. I felt that with access to both methods it improved my understanding of the concepts and especially with retention. I would highly recommend this book for anyone who wants to understand the concepts and prepare for the ITIL Foundations exam.

TaylorGtr (Washington DC)

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ITIL Foundation Complete Certification Kit – Fourth Edition: Study Guide eBook and Online Course

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ITIL Service Management Lifecycle and ITIL Foundation Complete Certification Kit CSME Accredited

ITIL Service Management Lifecycle and ITIL Foundation Complete Certification Kit CSME Accredited

ITIL Service Management Lifecycle and ITIL Foundation Complete Certification Kit Loyalist Accredited

ITIL Service Management Lifecycle and ITIL Foundation Complete Certification Kit Loyalist Accredited

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