ITIL service operations certification : I did extensive research before settling on this book and elearning course. It was comprehensive and interesting. Moreover the price was right. The tools on the website that accompany this book are well put together. I look forward to taking the test and will keep you posted on results. Check out their site at […]
Humberto F Guihurt
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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