ITIL Study Guide : I used the book and online course in preparation for the ITIL Foundation certification test. The information in the book is on target and clear to understand. I read the book did the online course along with the practice questions and re-read the book to strengthen my understanding of the ITIL processes. I passed the exam on my first try. I will continue to use this book as a reference. Highly recommended !
Sean Leader Consultant (Ft. Lauderdale Florida)
Learn more about ITIL Study Guide:
About The Art of Service – learn more about ITIL Study Guide
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at http://store.theartofservice.com