ITIL Test Prep : The ITIL Foundation Complete Certification Kit is an excellent study tool. I highly recommend it. The web-based eLearning portion of the program is very helpful especially the sample tests. I passed the ITIL Foundations Exam on my first try. If you want a complete ITIL study tool buy this book! -Sheri
J. DuBois csxengineer (Jacksonville FL USA)
Learn more about ITIL Test Prep:
About The Art of Service – learn more about ITIL Test Prep
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at store.theartofservice.com