Generally speaking, your road in certification is defined by your current
role and career path. So, if you are a IT professional serving in any of the
ITSM areas; change manager, capacity planner, service desk manager, etc, then
most likely your next step would be to get a ITIL® Practitioner certification in
your field of work. However, if you are an IT manager; for example, then you
need to skip the Practitioner and move ahead to the ITIL® Manager certification.
That’s the broader certification which will require knowledge of all ITSM
How does PMP fit in? Well, it depends on where you are standing.
If your role (or to-be) involves the responsibilities of managing projects, then
the PMP would be a good choice. The PMP touches on the
project management part of IT, and ITIL® touches on the operations
If you are up to implementing a CSIP (Continuous Service
Improvement Program) for your organization, then you need to asssess your
knowledge in both areas; PMP and ITIL®, and make sure you leverage that to a
satisfactory level before starting the effort since you will need both knowledge
domains to bring the CSIP to a success.
Imagine it, feel and live it and it will become reality –
that’s the core message of the top selling book called "The Secret"
that’s sweeping bestseller lists form Amazon to Barnes and Noble.
Now with the release of ITIL® V3 just around the corner you’ll see that,
The Secret and ITIL® v3 have strong resemblances.
- The secret, described as a
self-help film, uses a documentary format to present the “Law of Attraction”.
This law is the secret that, according to the tagline, has traveled through
centuries to reach you.
- ITIL® v3, has traveled for several years to reach you and has
definitely an enormous Law of Attraction built in its self help guidance.
The real secret of ITIL® V3’ Law of Attraction’ is that, as a
former CIO, I finally see a framework that covers the majority of what we as
CIOs are concerning ourselves with.
ITIL® V3’s “Law of Attraction” is already working – on a
daily basis now we receive numerous client requests for more information – and specifically
details on our products and services and its ITIL® v3 readiness. Ah it’s pizza
night again tomorrow at The Art of Service – which should tell you enough: all
our products and services will be ITIL® v3 ready as soon as ITIIL’s global
release date of the 30th of May has come.
After all – we don’t want you to miss out on the Secret, and
certainly want you to benefit from its Law of Attraction.