ITIL V3 Espa?±ol : This book is seems like a good place to start with ITIL. The art of service company has also been nice. There web site is a wonderful addition that you get for free with the book. Much better than only a paper book. The only possible downside are European tendencies was the grammar I assume that’s just the USA grammar in me complaining.
David A (Atlanta GA)
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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