ITIL V3 Foundation Self Study : It’s obviously difficult to rate this course vav the actual exam -which I didn’t take yet- but I must say that I like the way the course is presented both on paper and through the web. The elements in the various lists are then zoomed into in the subsequent paragraphs and each item is given detailed explanations following a tree-like structure which makes quite easy to keep track of our progress and to keep a mental inventory of the things to know. The explanations are easy to understand (even for people whose mother tongue is definitely not English…). There is also a forum the students can use which I haven’t accessed yet.
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