ITIL v3 francais : I purchased the ITIL Foundations Study Guide and Online Course for the purpose of obtaining an ITIL Foundations certification.I did not have any previous ITIL training. It took me approx 2 weeks to complete the study.I took the formal exam a few days later(which is a separate cost from the course) and passed with no problem.In the ITIL Foundation exam and got 96% of the question correct.I think that the study tips in the book and course helpes a lot.About half of the questions I missed were due to the test’s wording which sometimes is tricky.It is important that you purchase your kit new. Do not purchase used materials from some of the marketplace resellers who sell their used copy with no activation code for the online content.This course was well worth the money.Also you can find a lot of mock tests offered for free in many websites.
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