ITIL v3 intermediate training : A great study book and online course. Covers all the topics in manageable chapters with the exam type questions at the end to test what you’ve just learnt. Read the book twice completed the online course then took the exam in four weeks. Passed without breaking a sweat. Definitely worth the purchase for those looking to get certified.
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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