ITIL V3 Managers Bridge : This was a very good book that is geared toward making sure you know what you need to in order to pass the foundation exam. I felt the the web component (included for free) really brought the book to life and was an essential piece as well. I spent about 10 hours studying this book and taking the web classes and passed the exam on the first try with 92%.
Todd C. Thiel Todd Thiel (Appleton Wisconsin)
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