ITIL V3 Practitioner : The book is well written and easy to follow. Great for someone like me who is trying to get a good overall understanding of ITIL. The online training that comes with it makes it all that much simpler.
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About The Art of Service – learn more about ITIL V3 Practitioner
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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