ITIL V3 Service DeskITIL V3 Service Desk and Best Book for ITIL (F) Exam

ITIL V3 Service Desk : I passed the ITIL(F) with ~91%. I read the each chapter of the book and then refered same chapter on the online study material. Total time spent around 40 hrs. This book give very good understanding of the subject and the life cylce of ITIL. The practise materials are excellent. Best Book to refer if preparing for ITIL(F) Nik

NIKHILESH SINGH IT Professional (Los Gatos)

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ITIL Foundation Complete Certification Kit – Fourth Edition: Study Guide eBook and Online Course

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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.

With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.

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ITIL V3 Service Desk and ITIL Foundation Complete Certification Kit CSME Accredited

ITIL V3 Service Desk and ITIL Foundation Complete Certification Kit CSME Accredited

ITIL V3 Service Desk and ITIL Foundation Complete Certification Kit Loyalist Accredited

ITIL V3 Service Desk and ITIL Foundation Complete Certification Kit Loyalist Accredited

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