ITIL® V3 is here, and we ran our – and The Worlds! – first ITIL® V3 Foundation program last week. The participants were absolutely amazed by the quality of the materials and the overall ITIL® V3 course. They scored the ITIL® V3 course at a 4.8 on a 5 point scale! Not bad for the very first one!
Next week is our train the trainer week for the Apollo 13 game after which we will have 4 more trainers qualified and accredited to run the Apollo 13 game.