ITIL Wik : The Art of Service ITIL (theartofservice.com)is the best book I have ever study to practice ITIL. It has opened me to Service design strategy and implementation. They make the study fun and interesting for even an ordinary novice new to ITIL. The book break down Service strategy Service design Service Transition and Service operations. Even a lay man would read and understand the contents as they are very strenght forward. The Art of Service don’t only sell the book they go as far by making video tutorial available to study at your pace. The service provided is very dependable and value to me.
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About The Art of Service – learn more about ITIL Wik
The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
Learn more about us at store.theartofservice.com