ITILv3 Exam : I fully recommend this book. This is a helpful book to prepare for the ITIL Exam. I have not taken the exam yet but I am confident that I will pass with flying colors. The contents are clear well organized and the examples make everything easy to understand. Awesome!!!
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The Art of Service offers innovative competence development programs for IT Best Practices to support the educational needs of IT Professionals.
With expertise in key domains including ITIL, Cloud Computing, ITSM, IT Governance, Information Security, Process Improvement, and Project Management, The Art of Service provides guidance on disparate frameworks and integrated solutions.
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