Create thorough learner Journey Maps, taking into account onboarding, professional skills, technical skills, and continuing education for varied and complex roles in the business.

More Uses of the Journey Maps Toolkit:

  • Formulate: wire framing Journey Maps partnering with product designers.
  • Translate and document findings into user flows and Journey Maps to inform subsequent product plans and designs.
  • Help develop outputs like customer Journey Maps, service blueprints, personas, etc.
  • Use case development, user stories, persona creation, Journey Maps, analysis, information architecture, interaction design and visual design to meet expectations of clients.
  • Deliver user flows, Journey Maps, wireframes and clickable prototypes for product features.
  • Utilize customer centric tools as Journey Maps, personas, and Voice of the Customer feedback data to inform decision making and drive action.
  • Direct: customer Journey Maps development.
  • Create and maintain customer Journey Maps and visual expressions of service design concepts where needed.
  • Manage: an online portfolio or samples of work demonstrating creative and innovative design solutions, Journey Maps, wireframes and prototypes.
  • Maintain customer Journey Maps and visual expressions of service design concepts where needed.
  • Distill complex problems into simple, compelling visual framework as Journey Maps to identify points of improvement.
  • Direct: leverage personas, Journey Maps and site data to develop content that targets user needs and supports business goals.
  • Warrant that your organization creates project charters, requirements, user stories, personas, project Journey Maps, release schedules, acceptance criteria, and other strategic documentation.
  • Develop user personas, Journey Maps, storyboards.
  • Devise: design customer Journey Maps, infographics, personas, user task flows and design concepts.
  • Uncover patterns and create Journey Maps to identify target customer.
  • Ensure your portfolio showcases UX/UI artifacts like user flows, screen designs, and Journey Maps used to articulate your solutions.
  • Perform design research and create communication tools, as Journey Maps, service blueprints, prototypes whatever tool is right for the task at hand.
  • Summarize findings through development of personas, Journey Maps and empathy maps.
  • Supervise: leverage customer research, personas, Journey Maps and site data to develop content and design strategies that target user needs and support business goals.
  • Develop UX outputs like customer Journey Maps, service blueprints, personas, etc.
  • Create Journey Maps, user profiles, user cases/scenarios, and personas that are aligned with project and business goals.
  • Ensure you motivate; lead creation of reports, usability studies, stakeholder maps, Journey Maps, personas, and other research outputs that foster user empathy across the Product organization.
  • Be accountable for leading projects focusing on customer understanding, Journey Maps, operational effectiveness and process solutions to digital marketing and business problems.

 

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