713 words, 2.6 minutes read. By Gerard Blokdyk
Management of Change 1 big thing: Make sure your design lead and support facility EHS Engineer and Site Leadership.
The big picture: Manage the steps of the onboarding process with the partner to use for the customer including account configuration, product and best practice training, initial end-user phishing and training campaigns, and other change management activities.
Why it matters: Act as a strategic change agent for the WHS function by challenging the effectiveness and quality of existing WHS programs and processes and driving a continuous improvement culture.
What we’re hearing: “Assure your company areas of focus that also include infrastructure and application support and monitoring, maintenance, incident management, change management, problem management, and capacity management, as well as providing guidance on improving and automating the current existing processes.“, Microsoft Power Platform Trainer and Change Management Specialist
What to watch: Ensure your process collaborates with members of the ITS management team to create operational and infrastructure controls and authorities to ensure a controlled, secured, production environment via change management promoting high system availability and service levels with user communities; and leads the development of plans and implementation of projects necessary to support the IT infrastructure in achieving strategic objectives; and directs the creation and maintenance of project plans and processes to ensure each project is implemented successfully on time and on/under budget.
The backdrop: Set the goals and provide direct oversight to the planning, design, development, implementation, and quality assurance of the Project and Change Management teams operations and project work assignments.
Go deeper: Build Organizational Change Management related skills in the Digital involvement teams to ensure successful employee change adoption when establishing new ways of working.
How it works: Make certain that your organization provides expertise in project planning, task management, and control; including demonstrated use of project scheduling, cost management, change management, and tracking tools.
What they’re saying: “Ensure you are able to collaborate with (internal) clients and key stakeholders to identify communication and/or change management needs, build out materials and implement them in a way that leads to behavior change.“, Sr. EHS Engineer
Between the lines: Establish that your organization owns the Management of Change (MOC) process, specifications, labels, and development or Quality Assurance Plans (QAP), product quality reviews, data analysis and reporting and facilitation of First Run Acceptance review.
On the flip side: Deliver continuity of change management and communications support to fully execute the plan, from diligence through to at least 100 days post close.
Be smart: Stay abreast of changes and improvements in Project Management and manage innovative ideas for improving ERP project management processes and methodologies that would give you a competitive edge.
The bottom line: Check that your organization provides input to support desk change management efforts as it relates to support and training of new system Coordinates with appropriate IT and vendor relations teams Ensures early warning to the leadership regarding degraded or missed service levels IT Governance Follows all defined IR standards and processes.
What’s next: Track and report Key Performance Indicators (KPIs) of your processes and systems, bringing forth visibility and continuous improvement opportunities to the Maintenance Department.
ICYMI: Manage and complete internal information system audits including reviews of policies/procedures, general controls, security and configuration baselines, firewall rulesets, architecture adherence, and change/release management documentation.
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