Course name

EXIN Global passrate

The Art of Service Passrate 2007

Variance 2007

The Art of Service Passrate 2008

Variance 2008

ITIL® V3 Foundation

81%

91%

10%

97%

16%

ITIL® V2 Practitioner "Support & Restore"

68%

96%

28%

100%

32%

ITIL® V2 Practitioner "Release & Control"

72%

82%

10%

100%

28%

ITIL® V2 Practitioner "Agree & Define"

55%

Only released 08

100%

45%

ITIL® V2 Practitioner "Plan & Improve"

52%

Only released 08

100%

48%

ITIL® V2 Service Manager "Service Support"

52%

68%

16%

 

 

ITIL® V2 Service Manager "Service Delivery"

57%

64%

7%

 

 

ITIL® V2-V3 Foundation Bridge

71%

100%

29%

100%

29%

ITIL® V2-V3 Manager Bridge

34%

Only Released 08

75%

41%

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