Some Cultural Issues Affecting Legal Knowledge Management

The legal profession is probably one of the most knowledge rich industries. In documentary knowledge alone, a law firm could possess thousands of knowledge artifacts which could be very useful for the efficient management of the business. Although most law firms have a knowledge manager or knowledge officer, the systematization of the practice of knowledge management as a whole set of management system is far from satisfactory. Most law firms rely on informal knowledge sharing. Firms also utilized codified knowledge sparingly for their business processes. Usually, law practitioners rely on their own knowledge base rather than on the entire knowledge base of the enterprise.

This may be due to the highly specialized roles played by lawyers in their firm’s operation. Every partner or associate partner in a firm has their own set of clients. These clients rely on a single lawyer to deliver their desired services. Rarely does the entire firm meddle in their lawyer’s cases. So, this highly individualized performance of work could be the major factor why legal knowledge management is still developing.

Another major barrier to the full utilization of knowledge management system in the legal scene is the time billing culture. This is the compensation method in the legal profession. Clients are billed according to the time allotted by lawyers to their cases. So the more billing hours logged, salaries of lawyers also increase. This billing culture probably prevents lawyers to participate in knowledge management. Lawyers will normally devote more of their time billing their clients than contribute their knowledge to the information base of their firm.

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Learning and Knowledge Management: Determining the Performance of Companies in Creating Quality Outp

Some managers use learning and knowledge management interchangeably. However, in some management circles, business learning is closely associated with organizational management. It is defined as the enrichment of body of knowledge related to managing organizations through constant practice. On the other hand, knowledge management is closely associated with capturing intelligence or cultivating the knowledge assets of companies to improve performance. Both principles however emphasize the need for information and the efficient use of it in managing the enterprise or organizations.

In essence, learning and knowledge management aim to optimize the business process through correct management of information assets. The methods of getting the necessary information may vary but the determining factor in both management systems is the utilization of knowledge to advance the general interest of the enterprise. That is why some management professionals may refer to knowledge management as a learning process both for the agents and companies. On the other hand, organizational learning proponents have categorized their field as part of the entire knowledge management systems.

Companies can simplify their business terminologies by integrating learning processes as important components of any knowledge management systems. Besides, adding knowledge to the intangible assets of companies usually involves a long process of learning the intricacies of business intelligence gathering, storage, retrieval, and dissemination. This follows the basic pattern used in knowledge management where intelligence is captured and processed in order to be utilized to create quality output. Performance of companies therefore can be measured based on the quality of inputs and the ability to learn those inputs. If any of this process is deficient, then output will suffer from quality issues.

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Knowledge Management Vacancies: The Job Market Situation for KM Practitioners

With the increasing popularity of knowledge management practices, many companies are going to need certified knowledge managers to handle their KM implementations. That is why more and more knowledge management vacancies are being posted on the Internet. This could be a reflection of the increasing migration of some companies to the principles and practices of knowledge management.

A simple search engine query on knowledge management vacancy could yield thousand of results. These include job advertisements that specify KM competency or professionals with KM trainings. It should be noted also that the need for knowledge management professionals is not exclusive to a single country alone. Lots of companies from around the world are actively seeking KM professionals. This shows that certified knowledge managers have lots of job options open for them. They can opt to apply for a foreign posting especially in countries where salaries for knowledge managers are lucrative.

Another important aspect of knowledge management job market is the increasing demand of government institutions for KM professionals. Today, even the public sector is using the principles of knowledge management to deliver services and to implement public projects. Managers can opt to go into public service which usually offers lots of travel opportunities and more room for personal development.

Managers can also look for knowledge management job opportunities in private non-profit organizations. Specifically, the environment sector is constantly looking for knowledge managers. That’s because institutions involved in environmental management need to process lots of information and channel this knowledge to its stakeholders. So this could be a good sector for KM practitioners.

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Knowledge Management University Courses: Enriching the Skills of Management Professionals

Knowledge management university courses are being offered by top business schools and institution. Some universities incorporate knowledge management in their general curriculum while other institutions offer more specific studies of KM theories and practice.

In the undergraduate level, the study of knowledge management principle is more generalized. KM courses in this level usually include concepts, general principles, ontology, and best practices. These will give students a brief overview of knowledge management obviously in preparation for higher studies.

Graduate studies of knowledge management offer more specialized courses. Comprehensive studies of theories and practice of KM are discussed and usually is a major part of the curriculum. It could be categorized under Management Practices and concepts are more thoroughly elaborated.

There are also online university business degrees that offer knowledge management courses. The course outline usually follows the traditional educational system. Full online studies of knowledge management are ideal for working professionals who cannot find time to study in a classroom setting.

Finally, there are formal trainings and certifications courses specifically designed for knowledge management professionals. In fact, this type of study is generally recommended for practicing KM professionals in order to enrich their theoretical foundation. These online trainings are provided by KM training centers. The training is a prerequisite in order for mangers to be certified as KM professionals.

Knowledge management studies are important in order to enhance the skills of managers. The concepts and principles learned can then be applied to actual practices in order to improve the performance of enterprises and organizations.

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Knowledge Management Training: Enhancing the Careers of Managers

As with other management principles, it is important for managers to have formal knowledge management training. KM trainings ensure that managers can correctly apply the principles of knowledge management to the operations of their enterprises. In fact, the Knowledge Management Certification Board encourages management professionals to take advantage of sanctioned trainings in order to get certification. Managers with KM certifications have a definite edge over other management professionals. They can also venture into private consultancy which is a lucrative business.

There are knowledge management trainings that can be taken online. These are called e-Knowledge Courses. Method of learning delivery is full online so managers can specify their own training schedules. This flexibility is important for managers who are too busy with their regular day jobs. Study modules can be downloaded and other tools can be accessed through the web interfaces of the training providers. There are audio lectures which can be availed via CD or downloadable audio format. Full online knowledge management education is sanctioned by the KM Certification Board and after training formal KM certification will be issued.

Taking advantage of knowledge management training is a good option of managers. Not only they get additional skills and know-how in management principles they can also use the trainings as leverage to boost their careers. They can be considered as the enterprise’s expert on knowledge management and therefore can handle important management functions. They can also cross-over to management consulting or serve as industry thought leaders in matters related to knowledge management practices.

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The Importance of Knowledge Management Tools

Knowledge management tools are important technologies being used to effectively implement the KM methodologies and principles. Most of these tools consist of software or computer applications that help companies systematize their knowledge management tasks. Other tools are documents templates and checklists which could be useful for making knowledge artifacts. Of course, for software and documentary inputs to work, solid knowledge management architecture is necessary. This includes databases, mainframes, and knowledge consoles.

Some of the most popular knowledge management tools are generally known as benefits tree. This is a stand alone application which could generate the benefits of KM to companies. Important data must be provided to the software which must include the needs assessment and knowledge gaps. The software then will calculate that overall benefits of KM and create a graphic presentation of rewards if knowledge management methodologies will be implemented. This is a useful application for building a business case for KM and important tool for justifying its deployment.

Another important KM tool is the knowledge checklist. This is useful for planning and conceptualization stage of knowledge management implementation. The checklist is usually a web based application and can be accessed through the website of KM consultancies. The KM checklist can be compared to a performance scorecard where important tasks will be identified. Managers then will have a concrete guide in the initial stage of KM implementation.

There are still many tools that can be used for knowledge management implementation. Some tools can be provided by KM consultancy firms as part of their services while others can be downloaded from the sites of KM software vendors. These tools are critical in order to ensure the success of KM implementation.

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Knowledge Management Thesis: Providing New Concepts and Ideas in Business Management

Many graduate business schools and MBA programs encourage their students to formulate new knowledge management thesis. The drive to explore new concepts and propositions about knowledge management yielded several exemplary intellectual works on the subject. A search of master’s and doctorate thesis on knowledge management will certainly produce numerous results. That’s because the area of knowledge management does not only attract practitioners but also those that try to debunk its concepts and theories.

Companies can use these theses as new framework for their KM implementation. The works of graduate students contain important conceptual and technical innovations which could certainly enhance the practice of knowledge management. Usually, KM thesis can be found on the websites of business schools that provide a list of their approved and published intellectual works.

Specifically, new ideas have been put forward by KM theses redefining the nature of business organization. Some unique propositions include the categorization of enterprises as important human community where knowledge is created and should be shared to further its development. This proposition runs counter to traditional view of command and control vis a vis human interaction in business organizations. Old concepts only accept top to bottom management systems as well as information flow and control. This view is constantly being challenged by new KM concepts of enterprise wide interaction and knowledge sharing. Business concepts innovations such as this are important additions to the whole body of knowledge of modern management practices. It will certainly enrich not just the KM practice but also other theories in business and management.

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2 Schools of Knowledge Management Theory

Knowledge management theory is a comprehensive body of ideas that include several business disciplines. It incorporates a wide range of study that includes but not limited to the theories of business intelligence, information management systems, and business risk assessments. The general theory of KM however can provide a framework for practitioners in identifying different tools such as methods, technologies, and practices.

Knowledge management theories cover important aspects of corporate endeavors specifically its use of intelligence to improve performance, productivity, and profitability. It also touches the use of human abilities to capture codified knowledge through the use of technology to increase the knowledge assets and capital of companies. There are two schools that have been developed in analyzing knowledge management. One is info-tech centric viewpoint and the other is praxis-centric. The former relies on technology to build knowledge resources while the latter relies on tacit knowledge of companies and elevating it to knowledge artifacts.

The info-tech centric school utilizes modern technologies to capture important business intelligence and deploy it to corporate endeavors. Use of software, technology infrastructure, databases, and information delivery systems are emphasized by practitioners of this school. The praxis-centric school on the other hand, harnesses the intrinsic knowledge creation of company activities. These then would be elevated to a codified language in the form of knowledge artifacts such as documents, patents, manuals, databases, etc., so that these could be utilized for future corporate endeavors.

The two schools comprise the whole body of knowledge management theory and both are useful for practitioners and corporate planners.

 

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The Important Role of Knowledge Management Technology

In general, a system is a group of elements or sub-systems that work together as a group to achieve a common objective or goal. A body of knowledge on the other hand, is a bit of information that allows you to understand and comprehend an existing phenomenon. Management as a concept and as a discipline is the process of planning, organizing, and systematically arranging all received information to become meaningful and functional. A knowledge Management System then is a perceived concept on how one can manage the knowledge (comprises of data and information) in an organization to be able to support the process of transforming pieces of data into a meaningful information, how to properly perform the dissemination of the same, perform capabilities such as storing the data and be able to retrieve them when needed.

The whole concept of a knowledge management system is to empower its user in the manipulation and access of any information that they need. In essence, the use of the knowledge management system works on both the user and the organization. It allows primarily for the user to have an easy access and use of information. This in return becomes beneficial to the company as highly credible information is being yielded at such a short given time frame. In addition to that, the presence of a knowledge management system can actually provide a map about how each entity in the organization communicates the information within the entirety of the company. This brings about an extra of security to every information that goes in and out within the four corners of a room.

 

Learning what a knowledge management system is may thrill your brain cells a lot. However, knowing in detail the components and features that make the whole knowledge management system plus the benefits that they bring may spell a far more exciting and thrilling idea to digest. Below are some of the well-noted benefits and advantages in having a knowledge management system in an organization:

a. The ability to share pertinent information thru out the whole organization. As we all know the acquisition of a quality information can spell a great difference in any organization. When these types of information are easily shared all thru out the organization, the more for any individual to become more productive and efficiently deliver the organizational goal.

b. The presence of a knowledge management system can lessen if not totally eliminate the redundancy of work. Any individual worker who is well-provided with information would have a lesser chance of committing redundant work. The power of a knowledge management system lies on providing up-to-date and accurate information thus, will ensure that no work is being duplicated. c. The whole concept of a knowledge management system is geared towards self-learning. The use of any information can bridge the gap in knowledge. When this concept is achieved in any knowledge system, the need to extensively train and teach people can be lessened if not totally eliminate it.

Although in reality, there is no such thing as a perfect system; the creation of a knowledge management system is adhered towards perfectly achieving its objectives. Thus, rest an assurance that in its entirety, the company can expect an assured attainment of what it expects to achieve.

Knowledge management technology is an important adjunct to the KM systems. In fact, technology provides a pivotal role in delivering knowledge to its intended beneficiaries and serves as a venue to share vital information for increased business intelligence. The use of different technologies as tools for knowledge management is not a new phenomenon. It has been used by companies since knowledge management was first formulated as a management system. Software, business intelligence capturing programs, databases, intranet and Internet, and information delivery systems have been used as knowledge management tools. These technologies made it possible for companies to easily capture knowledge sources and integrate them to their own knowledge base.

However, it is important to note that the success of knowledge management as a distinct management system does not rely primarily on the use of technology. Companies should avoid making their knowledge processes techno-centric. That’s because the success of knowledge management primarily rests on internal corporate culture. This management system will work or not if companies are prepared to implement major changes in its information approaches. It should be emphasized also that knowledge management, information sharing, and business intelligence innovations will be effective only if top corporate executives, managers, and personnel will accept change. This means that the corporate culture must be open to new ideas, methodologies and concepts in order for knowledge management to work.

No amount of technology enhancements and deployment will make knowledge management work effectively. It still needs conformance of key corporate personnel and corresponding changes to corporate culture.

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Knowledge Management Systems and their Underlying Benefits

In general, a system is a group of elements or sub-systems that work together as a group to achieve a common objective or goal. A body of knowledge on the other hand, is a bit of information that allows you to understand and comprehend an existing phenomenon. Management as a concept and as a discipline is the process of planning, organizing, and systematically arranging all received information to become meaningful and functional. A knowledge Management System then is a perceived concept on how one can manage the knowledge (comprises of data and information) in an organization to be able to support the process of transforming pieces of data into a meaningful information, how to properly perform the dissemination of the same, perform capabilities such as storing the data and be able to retrieve them when needed.

The whole concept of a knowledge management system is to empower its user in the manipulation and access of any information that they need. In essence, the use of the knowledge management system works on both the user and the organization. It allows primarily for the user to have an easy access and use of information. This in return becomes beneficial to the company as highly credible information is being yielded at such a short given time frame. In addition to that, the presence of a knowledge management system can actually provide a map about how each entity in the organization communicates the information within the entirety of the company. This brings about an extra of security to every information that goes in and out within the four corners of a room.

 

Learning what a knowledge management system is may thrill your brain cells a lot. However, knowing in detail the components and features that make the whole knowledge management system plus the benefits that they bring may spell a far more exciting and thrilling idea to digest. Below are some of the well-noted benefits and advantages in having a knowledge management system in an organization:

a. The ability to share pertinent information thru out the whole organization. As we all know the acquisition of a quality information can spell a great difference in any organization. When these types of information are easily shared all thru out the organization, the more for any individual to become more productive and efficiently deliver the organizational goal.

b. The presence of a knowledge management system can lessen if not totally eliminate the redundancy of work. Any individual worker who is well-provided with information would have a lesser chance of committing redundant work. The power of a knowledge management system lies on providing up-to-date and accurate information thus, will ensure that no work is being duplicated. c. The whole concept of a knowledge management system is geared towards self-learning. The use of any information can bridge the gap in knowledge. When this concept is achieved in any knowledge system, the need to extensively train and teach people can be lessened if not totally eliminate it.

Although in reality, there is no such thing as a perfect system; the creation of a knowledge management system is adhered towards perfectly achieving its objectives. Thus, rest an assurance that in its entirety, the company can expect an assured attainment of what it expects to achieve.

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